Microsoft Powerpoint

Cant see images in Microsoft PowerPoint?

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Sometimes when we are working on any PowerPoint project, which includes multimedia files, images etc, PowerPoint is unable to display media files and shows a red cross with error. An example is shown below.

Cant see images in ppt1

Cause:

There may be many reason behind such error but most known cause is when you install any third party software. After installation, some software changes default cache memory path which leads to the problem shown above.

Solution:

Solution is simple. Just revert back the default path for cache memory or temporary file.

How to do it?

  1. Run ‘regedit’ using key ‘window button’ + ‘R’.

Cant see images in ppt2

2) Now go to: HKEY_CURRENT_USER \Software\Microsoft as shown in the image below:

Cant see images in ppt3

3) Now in Microsoft folder, locate > Windows\CurrentVersion\Explorer\User Shell Folders.

Cant see images in ppt

4) Now in ‘User Shell Folders’,  there is a registry file named ‘cache’. Double click on it, and check the path. If its different, copy and paste below mentioned path to ‘Value data’:

‘%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files’

Cant see images in ppt

5) After doing so, close the PowerPoint project, and reopen it. hopefully it worked.

If you have any other better solution, your suggestion are most welcomed. feel free to write on IngeniousIndeed.com.

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Hey! This is Anil Kuhadwal - a tech avid, loves to explore, dig-out the cyber world, and find the solutions if they really exists on earth. Email: [email protected]

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